Privacy Policy

Effective Date: April 25, 2026

Welcome to Big Shanty Smokehouse! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://bigshantybbq.com.

Please note: Big Shanty Smokehouse does not sell food, merchandise, or gift cards through our website, and we do not process payments online. Our website is informational — it provides our menu, hours, location, and a way to contact us — and offers an optional sign-up for our email newsletter.

1. Information We Collect

We collect two types of information:

Personal Information

When you voluntarily provide it, such as when you:

  • Submit inquiries or feedback via our contact form.
  • Sign up for our email newsletter.

Examples include:

  • Name
  • Email address
  • Phone number (if you choose to provide it)
  • Any message content you submit

Non-Personal Information

Automatically collected when you interact with our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referring URLs

2. How We Use Your Information

We use your information to:

  • Respond to inquiries submitted through our contact form.
  • Send menu updates, promotions, or news from Big Shanty Smokehouse — but only if you have opted in to our newsletter.
  • Improve our website and customer experience.
  • Comply with legal obligations or protect our rights.

We do not collect or store payment information through our website.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited information with:

  • Service Providers: Third-party vendors who help us operate our website or communicate with our customers. Our email newsletter is managed by Constant Contact, which stores subscriber information and handles all email delivery, preference management, and opt-out processing on our behalf. For details, please review Constant Contact’s privacy notice at constantcontact.com.
  • Legal Authorities: If required by law, to comply with legal obligations or protect our rights.

4. Email Newsletter and Opt-Out

If you sign up for our newsletter, your information is stored and managed through Constant Contact. Every email we send includes a one-click unsubscribe link, and you may opt out at any time through that link or by contacting us directly. Once you unsubscribe, you will no longer receive marketing emails from us.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:

  • Session cookies to remember your preferences.
  • Analytics cookies to measure site performance.

You can manage or disable cookies through your browser settings.

6. Data Security

We implement reasonable, industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Third-Party Links

Our website may contain links to external websites, such as social media platforms and map services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete personal information we hold about you.
  • Opt out of marketing communications at any time.
  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at info@bigshantysmokehouse.com.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Big Shanty Smokehouse by Willingham’s®
Email: info@bigshantysmokehouse.com
Phone: 770-499-7444
Address: 3393 Cherokee St NW, Kennesaw, GA 30144

Thank you for trusting Big Shanty Smokehouse with your information. We look forward to serving you delicious BBQ and exceptional service!